FAQ

I placed an order on the website. When will it be processed?

Orders are processed during business hours from 10:00 a.m. to 5:00 p.m. (Kyiv time zone), Monday through Friday. If you place an order on the website, the manager will call you on the same day. If you place your order after 5:00 p.m., the manager calls you the next day.

When will my order be shipped?
  • Orders are shipped every day at 5:00 p.m.
  • If you left your order on the website before 4:00 p.m. of the current day (and in the case of payment by card, you paid for the order by that time), it will be sent out to you the same day
  • If you placed your order after 4:00 p.m., it will be shipped the next business day
Can you help me choose products on the website?

We can advise you on the entire range of Carp Catchers and help you choose what you need for your fishing.

Are there any special conditions for carpfishing sportsmen who purchase lines of products for tournaments?

Yes, there are special conditions. If you represent a sports team and want to order a line of products for a competition, contact us by phone: +38 (066) 976 24 36

Contact us

OUR PHONES

+38 (066) 976 24 36
+38 (068) 851 63 11

EMAIL

info@carp-catchers.com

WORKING HOURS

Mon-Fri from 10 a.m. to 6 p.m.
Sat-Sun - weekends

Kharkiv, Ukraine